Guides

The questions you ask before signing.

In short

Five guides on Agentforce and Data 360 written for the people who have to evaluate a proposal, not sell one: whether it is worth it, what it costs beyond the licences, what to ask the partner before signing, why projects fail, and whether you really need the data layer or Snowflake is enough.

Almost everything you read about Agentforce was written by someone who profits from it.

These were not. I wrote them to answer the questions IT directors put to me on calls - the ones vendors do not answer willingly. If you are short of time, read only the box at the top of each: it is written to be enough on its own.

  1. 01 Is Agentforce worth it? Four conditions to check first. Four cases where waiting is the better move. 6 min
  2. 02 What does it really cost? Six cost lines, not one. And when a headless architecture is worth weighing against a native agent. 8 min
  3. 03 What do I ask the partner? Twenty-six questions, including the six only asked by people who keep the platform after the project ends. 12 min
  4. 04 Why do they fail? Six recurring causes, with the Gartner and Salesforce data that backs them. 9 min
  5. 05 What does an assessment contain? The five things it has to say, and the three checks that separate an assessment from a sales proposal. 7 min
  6. 06 Data 360 or Snowflake? They solve different problems. When you need one, when the other, when both and when neither. 9 min

If you are in a hurry.

These guides answer the general questions. If yours is specific and the decision is close, thirty minutes on a call is quicker.